How to help enterprise HRSSC (HRSC) improve its operational efficiency through AI？
With the development of the times and the continuous expansion of enterprise scale, enterprise organizations are increasingly dependent on HR services, and HR services, like other businesses, are gradually facing digital and information transformation. In the HR professional service system, many operations are automated. HRSSC (hrssc) is one of them, which integrates the personnel work, salary distribution and social security payment of enterprises to realize one-stop management.
Artificial intelligence is changing people’s work and life at an unprecedented speed. HRSSC is still a complex system, but using artificial intelligence technology can realize the automation of business process, thus reducing costs and improving efficiency. In recent years, with the continuous development of artificial intelligence technology and big data analysis technology, the efficiency of HRSSC has been continuously improved, which also brings new opportunities for human resource management.
Some companies have chaotic internal service channels, and employees from different business lines will apply for business from different channels. HRSSC can connect all channels in a unified way, avoiding customer service personnel from switching back and forth between different channels and wasting a lot of time. At the same time, it can also liberate the human resources department from repetitive work, which can help enterprises save time and reduce costs.
In the traditional HR system, the technical and business consulting problems that enterprises may face in the course of operation will lead to massive communication between various business departments and human resources departments, which will cause great pressure. By using artificial intelligence, many steps of human resources system can be optimized, thus making the whole workflow more reasonable and smooth, allowing HR managers to focus on core functions and improving the efficiency and effectiveness of workflow.
Artificial intelligence system can also help HR managers improve work efficiency and reduce work mistakes. For example, under the traditional human resource management mode, if the HR manager needs to send a personalized notice about compensation and welfare plans and specific values to each employee, he may need to proofread each distributed email separately, but using the human resource system can realize automatic operation, ensure the accuracy of data and help them solve problems.
In addition to automation and simplification of processes, artificial intelligence can also help human resource managers make more informed decisions. For example, the artificial intelligence system can identify whether employees are qualified, help human resource managers to know whether their performance and welfare programs have been successfully implemented, and help improve the training efficiency of employees.
When HR managers use artificial intelligence systems, they can make decisions with the help of AI. For example, when the human resources manager finds that employees have not paid medical insurance, the artificial intelligence system can give a report and corresponding solutions within a few minutes.
The satisfaction of employees is very important to the success of enterprises. Although the company may have a unified welfare system, the needs of individuals are different. Using artificial intelligence technology, enterprises can find out those employees who perform well or need more support through the analysis of employee behavior, provide them with more services and improve employee satisfaction.
In addition, artificial intelligence can also analyze the overall behavior of enterprises and help enterprises understand the needs of various departments and individuals. Once these requirements are confirmed, HRSSC can provide the support they need in time. According to statistics, the use of artificial intelligence can improve employee satisfaction by about 5%.
In the modern working environment, information is everywhere. Employees should not only complete their own tasks, but also work together with colleagues. It is often difficult for traditional human resources departments to accurately grasp the information of employees and see their work clearly.
The HR data analysis software developed by using artificial intelligence technology can help HR managers quickly screen out the required data and provide services such as data visualization, thus showing the work effect of employees intuitively.
Human resource management system and other enterprise internal management systems need to process data from different businesses. Through artificial intelligence technology, human resource managers can analyze and predict the data in real time, and the analysis results can provide insight and guidance for decision-making, thus improving the efficiency of human resource management.
Tianrun Rongtong’s AI-driven full-cycle customer contact platform can create a reliable and efficient shared service center for enterprises, realize 7*24-hour duty by replacing manual customer service with text robots and voice robots, and automatically answer a large number of simple repetitive questions from different employees; When human seats provide services for employees, intelligent assistants provide intelligent association and other functions to fully assist seats to provide high-quality internal services and improve employee satisfaction.